White Blackberry Bold 9700 BIS Activation Problem
I recently bought a White Blackberry Bold 9700 but I was disappointed. Why? Because I activated my Blackberry Internet Service and I received a confirmation SMS that me BIS is already active. But even if it’s active, I still can’t use the Internet Service by Blackberry.
I can’t use my BBM, I can’t use the Apps, I can’t send and receive e-mails, I can’t do a thing. It’s like not having a Blackberry at all because it’s pretty useless with the BIS.
I tried to activate my phone’s BIS via Globe Telecom by sending a BB ON 1200 to 8888. I received the confirmation message that the BIS is active, but after patiently waiting for almost 24 hours, my BIS is still not active. I tried to run the mobile network diagnostics and found out that his BIS is really not active.
I called Globe and asked for support, but to no avail. Globe suggested to change the unit to a Black Blackberry Bold 9700, because White Blackberry Bold 9700 has instances of being “cloned” or “locked”. They told me me that they also encountered the same problem with other subscribers who bought a White Blackberry Bold 9700. They also don’t offer it in their Prepaid and Postpaid plans. The only available white Blackberry as of now is the Blackberry Curve 8520.
I didn’t believe what Globe told me, so I switched to Smart. I bought a Smart Sim Card, sent BB MONTH to 2207, and waited for the confirmation message. I received the confirmation message that my BIS is already active, but the same problem occurred.
After patiently waiting for more than 24 hours, the BIS is still not active. Smart Communications called me and informed him that the problem is not with their network, but with the unit. Smart suggested to return the unit to the seller and change it to another unit, preferably the black Bold 9700, because they have problems with the white one, just like Globe.
So if you’re like me who bought a White Blackberry Bold 9700, you may have encountered this problem. All you need to do is return your unit and get a black one, until this issue resolved.
Bold 9700 white is cool, but it’s pretty useless if you can’t activate your BIS. If you want a white one, just buy a black one and replace it with a white 9700 housing. But there’s no original white housing, so you need to carry the burden by accepting the fact that your Blackberry is not all original.
The original white Blackberry does not work here in the Philippines and maybe in other countries as of the moment. I hope by the end of this year we can activate the BIS of original white Blackberry Bold 9700 handsets here in the Philippines